Privacy policy

Privacy Policy for 12dhagy

Last Updated: June 3, 2025

At 12dhagy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.12dhagy.com), interact with us via email, phone, or purchase our products. By using our services, you consent to the practices described in this policy.

  1. Information We Collect We collect information to provide you with a seamless shopping experience and improve our services. The types of information we collect include:

  • Personal Information: When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and payment details.

  • Non-Personal Information: We collect data such as your IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent on the site) through cookies and similar technologies.

  • Communication Data: Information you provide when contacting us via email ([email protected]) or phone (+92 327 6801212), including inquiries or feedback.

  1. How We Use Your Information We use your information to:

  • Process and fulfill your orders, including shipping and payment processing.

  • Communicate with you about your orders, promotions, or customer service inquiries.

  • Improve our website, products, and services based on user behavior and feedback.

  • Send marketing emails or SMS about new collections, discounts, or events (you can opt out at any time).

  • Prevent fraudulent activities and ensure the security of our website.

  1. How We Share Your Information We do not sell or rent your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third parties who assist with payment processing, shipping, or website analytics (e.g., payment gateways, logistics partners).

  • Legal Obligations: When required by law or to protect the rights, safety, or property of 12dhagy, our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  1. Cookies and Tracking Technologies We use cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings. By continuing to use our website, you consent to our use of cookies.

  2. Data Security We implement industry-standard security measures, such as encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  3. Your Rights You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request information about how your data is used. To exercise these rights, contact us at [email protected] or +92 327 6801212.

  1. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

  2. Children’s Privacy Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

  3. Changes to This Privacy Policy We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the “Last Updated” date.

  4. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at:
    Email: [email protected] Phone: +92 327 6801212